If, within 30 days, you are, for any reason, dissatisfied with any purchase, we will gladly replace the product, exchange it for another product, or refund your purchase price, whichever you desire. There are some exceptions to this 30 day policy such as custom orders.
Some of our products ship to you directly from the manufacturer. Upon receipt, please inspect the product immediately for damage or defects and call us right away if there is a problem. Save the original box and packing materials in case you need to return the item for any reason.
Please call us at (860) 568-4004 for a return authorization number and we will give you the address of where your return should be shipped. Items shipped to you directly from the manufacturer are covered by our 100% Satisfaction Guarantee.
There is never a restocking fee, but shipping charges for your original order and for the return are not refundable unless the item is defective or damaged in shipment.